Datenschutzerklärung

BRENNHOLZEN (“we”, “us”, “our”) places great importance on the protection of your privacy. Therefore, we would like to inform you about how we process your personal data and what rights you are entitled to in this regard.

This privacy policy applies to you if you make a purchase via www.brennholzen.de, visit our website, subscribe to our newsletter, are a customer of ours, or participate in our promotions or competitions.

If you have questions about the processing of your personal data or would like to exercise any of your rights, you can contact us – see section 1 below.

Summary: How do we process your personal data?

When you visit our website, we process your data to:

  • analyze the use of our website (e.g., via Google),

  • show you personalized offers on other websites via marketing services.

When you contact us or use our social networks:

  • we process your personal data to respond to your messages.

When you make a purchase:

  • we process your data for processing and fulfilling your order,

  • to communicate with you (order confirmation, delivery, shipment tracking, etc.),

  • to support you via our customer service,

  • to comply with our legal obligations (e.g., accounting).

If you have subscribed to our newsletter:

  • we use your data to send you personalized emails.

If you have requested to no longer receive marketing communications:

  • we save this information to respect your decision.

We also process your data to:

  • comply with our legal obligations,

  • fulfill legal obligations where applicable.

1. Who is responsible for the processing of personal data?

The controller for the processing of personal data is:

BRENNHOLZEN
Address: Rheinfeldsweg 18, 47259 Duisburg, Germany
Website: www.brennholzen.de
Email: kontakt@brennholzen.de

2. What are your rights?

According to the General Data Protection Regulation (GDPR), you have the following rights:

➤ Right to withdraw your consent

You can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

➤ Right to object

You can object to the use of your data for marketing or profiling purposes, as well as any processing based on a legitimate interest.

➤ Right of access

You have the right to know whether we process your personal data and to obtain a copy of this data.

➤ Right to rectification

You can request the correction of inaccurate or incomplete personal data.

➤ Right to erasure (“Right to be forgotten”)

You can request the deletion of your personal data if it is no longer necessary or if the processing is unlawful.

➤ Right to restriction of processing

Under certain circumstances, you can request a temporary restriction on the processing of your personal data.

➤ Right to data portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format or to request its transfer to another controller.

You also have the right to lodge a complaint with the competent data protection supervisory authority.